Date: 2020 01 30 - 2020 01 31
Investment for 1 person: 519 EUR
Registration closedBasic subjects
- Success factors of the result
- Analysis of the client’s hierarchy of expectations (needs)
- Effective selling model PROFESSIONAL (practical algorithm):
- Determination of SMART goals and initiation of contacts with the client (situational analysis, arrangements for the contact);
- Client engagement (production of the initial attraction, effective presentation of the product / services);
- Sale and maintenance of mutually beneficial contacts (interviewing techniques);
- Benefit substantiation (NASA arguments presentation model);
- Discord resolution (conflict prevention, attentive listening, benefit and price substantiation):
- Productive finalization of the contact (arrangements for the contract, further measures);
- Monitoring of the contact (time planning, control means, supervision of quality indices)
- Training of positivism in the selling and customer service (methodology and practice);
- Individual development plan